Pricing
One monthly price for your first location, $75 a month for each additional location. Prices are in US dollars and don't include any sales tax that applies. Pay annually and you pay for 10 months instead of 12, on your plan and any add-ons. Yearly plans aren't refundable, unless we go out of business.
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| Feature | Core$250 / month | Performance$400 / month | Elite$550 / month |
|---|---|---|---|
| Best for | Any gym or studio that schedules and bills | Strength, sports-performance and youth athlete gyms | Gyms that want their own app and website too |
| Members, families and guardians | Yes | Yes | Yes |
| Classes, waitlists, recurring schedules | Yes | Yes | Yes |
| QR and kiosk check-in, no-show rules | Yes | Yes | Yes |
| Memberships and family billing on your Stripe | Yes | Yes | Yes |
| Website intake and assessment booking | Yes | Yes | Yes |
| Email and push notifications, member messages | Yes | Yes | Yes |
| Business reports | Yes | Yes | Yes |
| Two-factor sign-in, audit log, nightly backups | Yes | Yes | Yes |
| Standard onboarding and migration | Yes | Yes | Yes |
| Tests, PRs, goals and working maxes | Not included | Yes | Yes |
| TV board and live group-workout board | Not included | Yes | Yes |
| Workout programming, templates and logging | Not included | Yes | Yes |
| Training-report PDFs | Not included | Yes | Yes |
| Teams, school coaches and school logos | Not included | Yes | Yes |
| Social Studio graphics | $49/mo add-on | Yes | Yes |
| Referrals, challenges and review requests | Not included | Yes | Yes |
| TrainHeroic history import | Not included | Yes | Yes |
| Your own branded iPhone app, Android to follow | $99/mo add-on | $99/mo add-on | Yes |
| Website | Template, $49/mo | Template, $49/mo | Custom, built and hosted |
| Bookkeeping and profit-and-loss | $29/mo add-on | $29/mo add-on | Yes |
| Priority support and a quarterly review | Not included | Not included | Yes |
Card payments
Your own Stripe account: no fee from us. You connect the Stripe account you already have (or open one). Members pay you directly, you pay Stripe's standard processing fees, and we add nothing on top. Your monthly plan is the only thing we charge.
Managed payments: a flat 5% per payment. We set up and run the payment account for you: verification, payouts to your bank, disputes and failed-payment follow-up. Stripe's processing fees come out of the 5%; you're still the merchant. Our fee isn't returned when a payment is refunded. If you lose a dispute, the disputed amount comes out of your balance; we cover Stripe's dispute fee.
| Add-on | Price |
|---|---|
| Additional location (any plan) | $75 / mo |
| Branded app (Core or Performance) | $99 / mo |
| Website from a template (Core or Performance) | $49 / mo |
| Social Studio (Core) | $49 / mo |
| Bookkeeping and P&L (Core or Performance) | $29 / mo |
| Each 100 active members above your total (250 per paying location; two locations share 500 however they split them) | $39 / mo |
| Service | Price |
|---|---|
| Standard onboarding and migration | Free |
| White-glove go-live: full history import, staff training, on-site launch day | $499 |
| Branded app setup: store enrollment, listing, first release | $250 |
| Custom website design and build | $750–1,500 |
Common questions
Will members have to re-enter their cards?
Not if their cards are already saved in your own Stripe account; the platform bills the same Stripe customers. Cards held by a different payment processor can't be transferred, so those members add a card once in the new app. We time that around your billing date so nobody is charged twice or missed.
Is the app really under my gym's name?
Yes. Each gym gets its own build with its own name, icon and colors, published through the gym's own Apple developer account, with Google Play to follow.
Can I leave and take my data?
Yes. Your data is yours and we'd never keep it from you. The app itself is our proprietary software, so it can't be exported or taken with you.
Do you support physical therapy or clinical practices?
Not as a clinical system. The platform isn't HIPAA-compliant and we don't sign business associate agreements, so it shouldn't hold patient health records.
Who do I talk to when something breaks?
The people who built it. We're a small Pittsburgh company, and support email goes straight to the people who write the code.
Talk to us
The demo is a 30-minute video call. We'll show you the console, the member app and the TV board on a demo gym, ask how you run things now, and tell you plainly whether it would fit. Use the form on the contact page or email [email protected].